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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Originating Lead record added to Personal Information Removal
This notice is intended for customers who have Personal Information (PI) Removal enabled in your account.
Personal Information Removal allows you to hide the personal information of customers from certain records without having to delete the record itself.
In NetSuite, Lead records represent individuals or companies that are potential customers. When a Lead record is converted to a Prospect or a Customer record, an internal record called Originating Lead is created in the background for reporting purposes. This record retains all original data from the Lead record, including personal information of customers.
What is changing?
As of April 6, 2021, the Originating Lead record will be available in the Personal Information Removal tool. To remain compliant with your data privacy regulations, perform the required action below to hide personal information included in any of the existing Originating Lead records.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.
