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Customer refunds: Importing a csv file to record multiple customer refunds
Every 2 weeks we process a batch of thousands of customer refunds for credit memos that are already posted in NetSuite. They are all posted to the same customer.
one dollar amount comes out of our bank account and I have a file of the 1000 or so CMs that were refunded. Currently we are creating a customer refund transaction. Transactions>Customers>issue customer refunds.
and checking off the many credit memos that are listed in the excel file.
Is there a way to upload a csv file to automate this. I am able to upload a csv file to record customer payments on invoices. I have not been able to find a way to refund a customer for credit memos other than checking the boxes.
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