NetSuite Admin Tip: Understanding Field Errors

Challege: When a user runs a Saved Search and receives a "Field Not Found" error, it typically stops them in their tracks and generates a support request because they can clearly see the field on the record.

Tip: Most likely when this happens, you are dealing with a custom fields. To ensure custom fields are visible in Saved Search results, whether it is a custom fields on a NetSuite record (i.e. Customer) or a custom record, be sure that the appropriate access level is defined in the "Level for Search/Reporting." The users or roles that need access to the field in the search results need to be accounted for in the "Level for Search/Reporting" dropdown and permissions table.