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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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NSC | The Sales Territory Was Not Triggered After Submitting the Online Customer Form
Scenario
The user assigned three rules in the Sales Territory. The setup was selected for Match All Rules, wherein all rules specified should be matched first before the Territory to be triggered, and now the Sales Territory was not triggered after submitting the Online Customer Form.
Solution
In Setup > Sales > Edit Sales Territory, Selecting the Match Any Rule will trigger the Sales Territory as long as one of the rules is satisfied.
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