Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
NSC | Combine User Note Date and Phone Call Date in one Formula Field in a Saved Search
Scenario 1:
In a Saved Search, combine the User Note Date and Phone Call Date in a single Formula Field.
The expected result is to show the total number of user notes and phone calls created per contact THIS YEAR.
Soution
- Navigate to Lists > Search > Saved Searches > New
- Select Contact
- Enter Search Title
- In Results tab
- Field: Name
- Summary Type: Group
- Field: Formula (Numeric)
- Formula:
Formula (Numeric) = CASE WHEN TRUNC({usernotes.notedate},'Year') = TRUNC({today},'Year') AND TRUNC({call.startdate},'Year') = TRUNC({today},'Year') THEN 1 ELSE 0 END.
Scenario 2:
The expected result is to show the total number of user notes and phone calls created per contact LAST YEAR.
🌟Q2 2026 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
_______________________________________________________________________________
Michelle Jabanes | NetSuite Support Community Administrator0
