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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NetSuite Admin Tip: How to Fix "Pending Fulfillment" SO When Defective Special Order Was Returned
NetSuite Admin Tip: How to Fix Sales Order "Pending Fulfillment" Status When a Defective Special Order Item Has Been Returned to the Vendor
Sample Scenario: A defective Special Order Item is already returned to the vendor but the related Sales Order still has "Pending Fulfillment" status.
This tip will help the user fix the Sales Order "Pending Fulfillment" status without throwing off the Item quantity to negative. When a Sales Order for a Special Order Item is created, a Purchase Order is automatically created. However, even after the item return process is done in the Purchase Order, this change will not automatically reflect in the Sales Order since they are separate records.
Niks Blando-Oracle | Ask A Guru?️
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