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Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Action Required: Correct Potential Accrual Inconsistencies

edited Feb 3, 2023 3:04PM in Announcements

This notice is to inform HR license/users there might be inconsistency in your employees‘ time-off accrual balances.

How this Impacts Your Business

Depending on your time-off plans setup, time-off accruals might have not been generated correctly for the following periods of time:

  1. The period between January 5th, 2023, and January 24th, 2023, if you don’t have any time-off rules with a minimum tenure.
  2. The period between October 1st, 2022, and January 24th, 2023, if you have any time-off rules with a minimum tenure.

For more information about time-off rules and their minimum tenure, see Creating a Time-Off Rule, SuiteAnswers ID 104573.

Important: You must complete the following tasks in the

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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