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Why is the Purchase Request ignoring dept entered and using employee's dept in Emp. center role??
I created an approval workflow that routes to specific approvers based on the department (main) listed by the employee. All works properly unless the user role is the Employee Center. If an employee with the Employee Center Role that has the "Legal" department listed on their employee record enters a purchase request listing "Executive" as the department, it will route to the approver for "Legal" instead of the approver for "Legal".
Here is a screenshot of how the workflow action is set up:
Why is this not following the "department (main)" field ?
Thank you for your help!
-Audrey