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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

Resolved – Missing Currency Exchange Rates on February 18, 2023

edited Mar 3, 2023 1:32PM in Announcements

This notice applies to you if the Currency Exchange Rate Integration feature is enabled in your NetSuite account, and you have configured your account to receive exchange rates from HSBC, one of our data providers.

Due to an issue with HSBC, your NetSuite account did not receive exchange rates on February 18, 2023.

This issue has been resolved, and the missing exchange rates for February 18, 2023, have been populated in your account.

Recommended Actions

We recommend that you review exchange rate-related processes in your NetSuite account to ensure the accuracy of your records. You should review processes involving exchange rates that occurred on February 18, 2023, including the following:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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