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How to prevent the "Please select a bank account" error in a Scheduled Workflow creating refunds?

edited May 15, 2023 9:11PM in SuiteCloud / Customization 3 comments

Using Standard Return Authorization - Cash form.

I built a scheduled workflow that creates cash refund for any RMAs with Pending Refund or Pending Refund/Partially Received Status. However, some RMAs failed to create cash refund and received the following error message.

"Please select a bank account"

For these RMAs, I was able to create cash refund manually with default selected bank account. What's causing this error?


Thank you in advance!

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