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Map / Reduce Script not triggering User Event script?

edited Jul 12, 2023 7:30AM in Ask A Guru 9 comments

Hello Gurus,

I need help understanding why the User Event script is not triggering when M/R script updates the Invoice, here is my scenario:

  1. User Event script deployed on the Invoice record which set line fields
  2. M/R script called from the Suitelet with parameters that change the value of the body field.

Result:

M/R script edits the Invoice, but the User event is not triggered.

Expected Result:

User Event script to be triggered when the M/R script edits the invoice.

How the User Event script is deployed:

The user event script is deployed on the Invoice record and has one custom role set in the Audience tab -

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