NetSuite Admin Tips | How to check Transactional Email Volume

A company might find it necessary to inspect emails sent from their NetSuite instance, particularly transaction and entity type emails, for several reasons, including:

 

• Compliance and Regulatory Requirements – Ensuring that emails comply with industry-specific regulations.
• Record-Keeping and Accountability - Keeping a record of all email communications is essential for accountability, dispute resolution, or tracking the history of interactions with customers or vendors.
• Customer Relationship Management - Monitoring emails help in maintaining a consistent and positive customer relationship, ensuring that communications are clear, timely, and relevant.
• Operational Efficiency - Reviewing emails to ensure operational efficiency and identify areas where automated communication can improve processes.