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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NetSuite Admin Tips | How to check Transactional Email Volume
A company might find it necessary to inspect emails sent from their NetSuite instance, particularly transaction and entity type emails, for several reasons, including:
- Compliance and Regulatory Requirements – Ensuring that emails comply with industry-specific regulations.
- Record-Keeping and Accountability - Keeping a record of all email communications is essential for accountability, dispute resolution, or tracking the history of interactions with customers or vendors.
- Customer Relationship Management - Monitoring emails help in maintaining a consistent and positive customer relationship, ensuring that communications are clear, timely, and relevant.
- Operational Efficiency - Reviewing emails to ensure operational efficiency and identify areas where automated communication can improve processes.
🌟Q2 2026 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
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Michelle Jabanes | NetSuite Support Community Administrator2