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NSC | Why is the Credit Hold field not showing on my Customer Record?
In NetSuite, you might encounter the problem wherein the Credit Hold field is not showing up even though it's set to be shown in the Custom Form. In this article, we will guide you on how enable this field by changing your preferences.
Scenario:
In your Customer Record, the Credit Hold field is missing as seen below:
Even though it's set to Show on the Custom Form level:
Change/Check your Preferences:
Navigate to the Home Icon > Set Preferences
On the Transactions subtab, make sure the field below is properly to the following values:
- Customer Credit Limit Handling: Warn Only
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