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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Create a Person 

Under People work area, you can find list of persons where personal information and employment-related information can be stored and maintained. To add a new person, click on Create person button. 

 

When creating a new person, you'll go through six steps to input the necessary information for the individual you are adding. 
 
Note: You can skip certain steps when creating a person and add the details later. 

  1. Employment Type 
     
    Select the employment type from the dropdown list.  
     
     
     
    Click Next or Skip to proceed to next step. 
     
  2. Personal Information 
     
    Add the person’s First and Last name as these fields are required. Fill out the rest of the fields such as contact information, address information, and classification. 
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