megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

NSC | How to Display Company Header and Address on Invoices and Credit Memos

edited Aug 5, 2025 9:54PM in SuiteCloud / Customization

When printing invoices, credit memos, or other transaction forms in NetSuite, users may notice that the company logo, name, or address does not appear on the document. This can occur depending on how the form is configured or based on available data for the subsidiary or company record.

This issue is often due to missing or restricted access to the subsidiary or company information fields in the Advanced PDF/HTML template. If the data isn’t available or if the fields are left blank, the header section may appear incomplete or missing entirely.

Solution: Add Logic in the Template

Use the following code snippet to ensure that a logo and address are displayed even if some fields are unavailable:

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders