New to NetSuite | Order to Cash: Creating a Customer Payment

A Customer Payment is a record of money received from a Customer in exchange for goods or services. It is recorded to reduce the outstanding balance on an Invoice or Account and reflects revenue earned by the business. Customer Payments can be made through various methods, such as Cash, Check, Credit Card, or Electronic Transfer.

Four ways to create Customer Payment

1. Transactions > Customers > Accept Customer Payments

2. Transactions > Customers > Accept Customer Payments > List > New Transaction

3. Customer record > Accept Payment button

4. Invoice > Accept Payment button

The minimum information you must enter on a Customer Payment is:

• Custom Form – Allows user to select the type of transaction form to use