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NetSuite Admin Tip | Customer Inactivity Detection and Status Change via SuiteScript

Keeping your Customer database current is essential for maintaining accurate records and supporting efficient business operations. Over time, some Customers may become inactive, no longer placing orders, or engaging with your company. Instead of manually reviewing each record, you can automate this process using a Scheduled Script.

This script uses the N/search and N/record modules to identify customers who have not created a Sales Order within the past year and automatically update their status to inactive. By implementing this automation, Administrators can save time, reduce manual work, and ensure that customer data remains clean and up to date.

Richard James Uri - SuiteCloud | WMS Tech | SuiteCommerce Advanced

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