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NetSuite Admin Tip | Disable Invoice Payment Option for Specific Customers

There may be situations where you want some customers to continue paying via Invoice while restricting others to only use Credit Card or other available payment methods in the web store. 

Instead of disabling the Invoice payment method globally for all shoppers, you can control this behavior at the individual customer level using the customer’s Terms field. 

You can configure this by following the steps below: 

  1. Navigate to: Lists > Relationships > Customers  
  2. Edit Customer Record  
  3. Go to Financial subtab  
  4. In the Terms field, select: None  
  5. Click Save  

Once the Terms field is set to None, the Invoice payment option will no longer be available for that specific customer during checkout. 

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