Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Can workflows reliably detect changes in record status?
Folks,
I'm struggling with a basic concept in workflow-land. I'm not sure if there's a bug/issue here, or a limitation in workflows, or just a basic concept I'm not understanding correctly, and would appreciate any help.
Simply put, I'd like to 'do stuff' when the status of a record changes. For instance, when a Return Authorization changes from Pending Return to Pending Refund. The tricky part here is that nobody is actually editing this record when it changes state ... in this specific case someone creates a Item Receipt record to cause this status change. So a lot of the trigger conditions such as Before Load and After Submit etc are irrelevant.
0