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Providing feedback to Netsuite about Support Reps
Is there any mechanism for Netsutie users to provide feedback about individual support reps. It would be useful if I could fill out a survey about individual reps and how they handled my cases.
I would think this would be of benefit to Netsuite as it would let support management know where their strengths and weaknesses are. I have had some very good reps who deserve credit and others that would really benefit from constructive customer feedback.
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