Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customer Center Order Entry
I am setting up a client with access through the customer portal. I have given them the "customer center" role. I would like them to be able to log on and create a sales order. I have customized the form to fit most of our needs. However I cannot figure out how to allow them select the division, location, and class for their orders. Given that this customer only uses one division, location and class I would like to have it default to the appropriate selection. Does anyone know if this is possible?
0