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Customer Owned Inventory - Best Practices?
Often we receive inventory that is not ours for various reasons. Most of the time this is a simple RMA-type repair (re-format, reload, etc.), sometimes the items were never ours to begin with. However, we still need to be able to keep track of those orders when they come in, but yet we don't want them to affect COGS or Inventory Valuation, because they have either been paid for already, or are being supplied from an external customer.
Is there a way to make sure that either there is no value assigned to these items, or receive them as a service item?