We are in the process of reviewing our BRD, and a major issue has come up surrounding posting customer deposits on sales orders. In our business, we take deposits, either full or partial, on every order. We tie deposits directly to these orders and  our current erp system clearly displays Order subtotal /delivery/installation/tax/total/deposit amount and order balance. It seems in NS, things don't work this way. For some reason that i don't understand, deposits are separate transactions and do not tie to an order, but are left "on a customer account" to be manually applied after delivery of the merchandise.