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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Returns from Locked accounting periods for Refund
Hi all,
Hoping someone's figured out a workaround for this aside from Issuing a Credit Memo from thin air or creating a stand-alone Return Authorization....
We've received and approved a refund request for a sales order recognized in a prior period which we have since Locked. We use the Revenue Recognition module in Netsuite and in the past have had to unrecognize the Rev Rec Journal entry, thus freeing the Sales Order to be returned. This becomes nightmare-ish when we consider doing this from a locked period.
2 Questions:
1. Anyone see anything wrong with returning & refunding from the Invoice? (Since those seem to be "unlocked" even in locked periods)
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