Discussions
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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Hosted VOIP provider that integrates with Netsuite recommendations
I'm looking to move to a hosted VOIP system that integrates well with Netsuite for doing call record pop ups as we want to track our interactions with our customers and vendors better. I'd ultimately like to go with a VOIP provider that allows me to set up our remote users with a phone/headset. We also have sales staff that travel and it would be nice to provide those employees with the ability to use a headset from anywhere with a network connection.
In searching for suite apps, I know that Five9, Contivio, and 8x8 are set to work with Netsuite and I've read some of the threads here in the past that people liked 8x8 and Five9 (although the threads were a few years old and a lot can change in a few years).