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How to show debooking?

edited Dec 6, 2019 2:34PM in General 4 comments

In Q2-16 we created a Sales Order for delivery in Q1-17.  In Q4-16 the customer cancels the order.  What can we do to show a de-booking in Q4-16?  Closing the Q2-16 Sales Order is good so we do not fulfill the order.  Since the Q2-16 record exists it can still be pulled into historical bookings report.  Howevver, I cannot create a Sales Order with a negative value in Q4-16. How else have folks shown a de-booking?

Thanks,
Scott

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