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False Account Overdue alert

edited Dec 3, 2019 3:26PM in General 11 comments

Hi,

I know many people are dealing with bigger issues with their 2007 version now, but maybe this is something easier to fix (and this is not even 2007.0 yet )

When we tried to fulfill a sales order from an existing customer, we saw an alert saying that the account was overdue for 228 days. We found the invoice dated back exactly 228 ago but it was Paid in Full and Closed. We have no idea why we are getting an account overdue alert for an invoice that was paid in full and closed. And there are no open invoices for that customer around that time. Is it just showing the wrong number of days?

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