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Help - cant turn off an item option
I have not had to change item options since the old way when it was done in the setup section. Now it is in the item itself. I have an item, not matrix, that somehow had a color option clicked in the custom tab and I cant unselect it. I can change it to another option, like design or size, but I cant just unselect all options - this means we cant sell this item.
Thanks
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