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Bulk Billing - not respecting customer preferences.
If you bulk bill without checking
To Be Printed
To Be Emailed
Then your customer will not receive an invoice.
What should happen is that it should send an invoice using the customer default method selected in the customer record.
This would allow the person who is billing the customers to select al and just bill all the customers in one go. If you have a mixed customer base where some customers demand a hard copy invoice then the only work around is to bill the orders one by one which is very tedious or send all your customers paper invoice in the post, which is very expensive.