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Double Charge on Customer's Credit Cards

edited Dec 3, 2019 2:59PM in General 5 comments

If anyone is using Paypal's Payflow Pro service (previosuly Verisign) then I encourage you strongly to vote for this enhancement.

176853

Everyone using this integration will sooner or later have double charges against customers credit card.  Netsuite's integration does not have the timeout set correctly and it causes customers cards to be charged twice.  It is easily fixed but Netsuite refuses to do so.

Please vote for this enhancement if you use Payflow Pro (Verisign) with NetSuite.  Sooner or later you will have irate customers calling you accusing you of fraud.

We get at least 5 double charges a week due to this problem and we look like fools.

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