Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Unapproved Customer Payments
As of Monday, when we accept customer payments (done at the invoice level), funds for credit cards are being moved to an "Unapproved Customer Payments" account. After reading as much as I can, there should be a check box that states the charge is approved, however we do not have this.
We do not have credit card processing turned on, however we use NetSuite as a means of storing credit cards to be used on a 3rd party page.
The accounting item, AMEX as example, is selected that it is a credit card, which allows the card to be populated at the customer record level.
0