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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Sporadic and Infrequent Database Read, Write and Simple Saved Search Performance Issues
I am writing to see if anyone is experiencing general performance concerns in their accounts (not eCommerce related). We are seeing the following issues in multiple client accounts that appear to be related to bad index issues. These issues are sporadic in that most of the time, on average, performance is reasonable. Yet, invariably, there are performance issues that crop up that are infrequent and frustrating enough to wonder "what is going on?". Here are some of the issues.
1. Loading and or saving a Sales Order may take 30 to 90 seconds
2. A Netsuite Advanced Project has references to saved searches to draw related invoices. At times, it can take 30 to 90 seconds to load the records. There is only 5 items in the return list. The project is referenced in the invoice name transaction column, right where you expect to have an index.