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Invoice format automatically changing

edited Dec 13, 2019 11:42PM in General 4 comments

The recent Netsuite update has created a problem with our invoicing. Since last weeks update there has been a change in the way netsuite recognizes invoice formats. Prior to the update once an invoice was created, when reopened or mass printed it would maintain its original format regardless of the users preferred format,  unless it was manually changed. Currently no matter which format an invoice is created in when a user opens or mass prints it it automatically defauls to the users preferred from. For example my preferred invoice form is set for division A. As administrator if I open

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