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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Communication of Patches - NetSuite broke us last week
Hi,
I discovered today after several mission critical processes failed over the weekend that NetSuite made an update to the way Saved Search results are created and delivered.
The automatic inclusion of InternalID has been removed. Although this is, for the most part, a minor change, it had a big impact on our systems. We have several searches that are created, delivered to end users which they import into databases for analytics and reporting. These are now failing since the internal id is what is used for joins.
I have asked my platinum rep many times for weekly listings of what changes are being made to the system and have been told they don't exist. The Thursday patches are very scary. Changes are made 'in secret' that oftentimes affect critical parts of our system. No communication is made that I know of that allows me to perform testing to ensure that things have not broken or been changed.