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Issue committing item that was reopened on a Sales Order
We had an issue trying to get inventory committed to for a line item that had been closed in error. When the line item was re-opened and the transaction was saved, the item showed back ordered despite the fact that we had over 400 items on-hand at that location. It should be noted that the item was a kit with a single inventory item member.
Has anyone else experienced this issue? Is there a work around? We had to get the order out so I ended up deleting the invoice, removing the line item and rebilling the SO.
Any thoughts on this are greatly appreciated.