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Error While Checking Out - Tag substitution loop encountered.
Everything has been working fine since the upgrade, but today they called us that people cannot check out, they are getting this error:
Error: Tag substitution loop encountered. Tag substitution sequence:
1. Page head HTML
2. Page head HTML
3. <HEADMETA>
4. <GOOGLE>
5. <GETPARAMS>
6. Page logo and tabs template
7. <NLPAGELINKS>
8. <VIEWCART>
9. <BLANK4>
10. <BLANK4>
11. <LOGOBACK>
We have not chaged anything, all of the sudden we are getting this error while checking out.
http://www.deiequipment.com
Any suggestions?
0