Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Checkout error tickets
Over the past few days we have had several checkout errors tickets sent to us. This has been happening more frequently than we would like.
We have also had customs complain that they cannot check out because they cannot pick the state abbreviation to check out. (see sample below).
Why do we get error tickets and not error codes so we can know what has happen ?
I am trying to order I get to the shipping form, I fill it out and select this is my billing address and a popup comes up saying to add my 2 letter state to the billing form and I don't see where I can add 2 letters when the form has my state spelled out. I can't move forward to order. Can you direct me to the billing form or how to post the shipping/billing address?