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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Handling Cases created by E-mail that are Spam
We have enabled case creation by e-mail and that is working well, but about 50% of the cases created this way are spam. Has anyone figured out an effective way to deal with this? The support reps don't have permission to delete cases outright, and we don't want to enable them to do that for security/auditing reasons. Could their be a way to flag cases as spam and then have them queued for a manager to delete them in bulk?
Does anyone else have this problem?
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