Hi,

We sell printer ink cartridges. Some of these cartridges are recyclable, so we buy those empty ones from our customers (send a check to the customer whose empty cartridge(s) arrived in good condition). We need some ideas about how to handle this in NetSuite. The first thing we thought was creating a PO as we were purchasing empty cartridges (which are already in NetSuite as inventory items) but this means we have to define each customer as a vendor.

Are there any easy ways to buy items back from customers and send them a check in NetSuite? Please note those items are not actually the same inventory item as the ones we sell e.g. we sell customer1 the fullitem1 at $10, later we buy emptyitem1 at $1 from customer1