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When I bill a customer it sometimes does a cash sale rather than an invoice?
About a week ago one of the managers was entering an order he had received and when he billed it (after fulfilling it) it came up as a cash sale. He told me about, said he couldn't figure it out so he deleted it all and started over and it was fine. I assumed it was a fluke (or he clicked something wrong) and ignored it.
Then this morning I was entering in an order and had the same thing happen. I remembered his solution so I did it and it worked. The 2nd time around I literally changed nothing, but instead the screen came to an invoice (which is what I wanted). Does anyone know why this is happening and how to fix it?