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Messed up Sales order ... suggestions on fixing it?
We've got a few web sales orders (all for non-inventory items) that were fulfilled and then billed. Once the user (our staff) got to the cash sale form, they changed the item on the cash sale and then processed the order.
Those sales orders are now stuck at the billing stage because the item that was on them initialy was not on the cash sale. We can't delete or void the sales orders because the've already been fulfilled.
Is there any way to go backwards so we can remove the sales orders?