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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Removing parent/child relationships
How do you completely remove a parent/child relationship? We have a group of customers that for years have had the traditional p/c relationship. Now one of those customers have gone independent. We removed the parent name on their customer record and the customer no longer shows up as a sub-customer. It works fine for most purposes. The problem is when printing statements for the now-independent customer and the Parent group, the statement shows balances for each other. For instance, the independent customer (ABC) has no outstanding balance, while the XYZ Group has a $600 balance. ABC's statement has an outstanding
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