Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Profit Margin by Sales Rep Summary
I am trying to track my sales-reps' individual over all profit margin and running into some trouble.
I first tried to do this by creating a saved search that averages the transaction-level profit margin per transaction over a specified date range. (Last month, This month, etc).
This seemed to work fine until a transaction popped up that lost money. There was a transaction where a customer had to basically give a part away for free to make up for an error he made in the previous order. So we sold a part (that cost us money) for zero dollars. This caused the transaction-level profit margin for that transaction to be a HUGE negative number. Then when the report took the average of all of the transaction-level profit margins, it was largely thrown off by this huge negative percentage number from that one transaction.