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Handling Payments made in incorrect Foreign Currencies

edited Oct 29, 2013 2:00PM in Accounting / ERP 4 comments

Hello,

I have a question for the user base that I have found interesting. 

We have issued an invoice for a customer (in a closed period), that was in the EUR currency.

Unfortunately, it seems that the customer made a payment to our GBP bank account and we can not apply that payment to a EUR invoice.

It seems since USD is our primary currency, we are unable to do a bank transfer, in Netsuite, from GBP to our EUR account (or course we could do it in the real world, just not in our account system ) 

Does anyone have any suggestions on how we can shift this money around and accept payment in the right currency?

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