I am trying to reconcile our company bank account and am wondering how I would enter a refund, which is under debits&credits on the statement, into Netsuite. The payments and refunds go through a program that is not currently linked to Netsuite so I currently enter all expenses in by hand.

I am also wondering when making a payment via online banking would one enter that as a bill payment in Netsuite or as a cheque? I would assume cheques would naturally be put under cheques but the accountant I have been dealing with is saying to put cheques under bills.