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Web Order Verification Required/ Not able to print picking ticket

edited Aug 21, 2017 7:52PM in Accounting / ERP 1 comment

Some of our web sales orders are not able to fulfill
We checked the payment event, it shows up: Payment Hold, Verification Required
we checked our credit card record, there is amount hold.
we checked Manage Payment Hold, there is no sales order that need verification required.

Every thing looks fine, we could not find reason why.

how can we make it approved/cc approved? So we can fulfill these orders

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