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Purchase Order Workflow
We are experiencing some difficulty in the PO process - anyone else struggling?
Our background:
1) We have enabled the Advanced Receiving feature.
2) Our PO process -
a) Employee inputs purchase request.
b) Manager authorizes/rejects the purchase request.
c) Employee receives/closes the purchase order.
d) Accounting bills the purchase order.
Problem: We pay our bills using NetSuite. Each bill requires a purchase order. Our Accountant inputs a purchase request for G&A bills. Then he opens a bill and pays the bill for the purchase order. The purchase order just sits at "Pending Receipt" forever.
Question: Is this because of the Advanced Receiving feature? What features are affected by the Advanced Receiving feature? (We are a service based company so we never ship physical items.) How can we require the PO be received before opening a bill?