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crediting customer for our billing error

edited Dec 23, 2019 11:01PM in Accounting / ERP 1 comment

I charged customer higher price on invoice then they should have been charged.  What procedure do I follow to credit price difference to customer without affecting inventory.  I can only find how to credit customer for returns, not pricing/billing errors. I think I would just go to the original invoice > credit > and rather than change the item quantity, I would just change the item price, thereby creating a credit for price difference?  
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