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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Handling a customer overpayment
We have a customer that has a large number of retail stores. Althougth they have centralized their accounting (we receive checks that inlcude payments for multiple stores) we do not have them set up in a parent-child relationship because the individual stores do not want to see statements and aging summaries that includes invoices from other stores.
The problem I currently have is that one store (let's call it store A) overpayed an invoice last month and now we have received a check that includes invoice payments from two other stores (B and C) and a deduction for the credit from the overpayment for Store A.
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