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NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Convert open balance into credit memo
Hello,
I thought this would be simple, but couldn't find anything in the docs or forums.
We have a customer with an negative open balance, due to overpayment of an invoice.
I would like to convert the open balance into a credit memo (not a refund).
The credit memo form doesn't seem like the logical choice because it is focused on items. There is no item we're refunding. We simply want to acknowledge that the customer overpaid and enable them to use the credit in their next order.
Is there a correct way to do this?
Thanks,
Dave
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